IT Infrastructure Services

Our services include the following:

• Service Operations Center (SOC) Management
• Cloud Solutions (AWS & Azure)
• System Engineering Support
• Desktop and Server Support (L1 / L2)
• Network Support (L1/L2/L3)

A case in point.

We are supporting to the offshore delivery center of a major media streaming service provider in a managed services model. The scope includes the following :

• Maintain, support, and manage E2E solutions in production environment
• Administration of AWS components like Amazon EC2 & other services of the AWS family.
• Maintain and support all azure issues.
• Server performance tuning
• Install, upgrade and support apache, ftp, nfs and DNS servers.
• Support Cisco architecture which includes Cisco Core and Edge Networking andIPSec Tunneling and WAN Management
• Palo Alto Security
• Maintenance of hardware and software
• Install and test software upgrades
• Manage overall IT day to day operations to improve infrastructure performance