IT Infrastructure Services

Our services include the following:

  • Service Operations Center (SOC) Management
  • Cloud Solutions (AWS & Azure)
  • System Engineering Support
  • Desktop and Server Support (L1 / L2)
  • Network Support (L1/L2/L3)

A case in point.

We are supporting to the offshore delivery center of a major media streaming service provider in a managed services model. The scope includes the following :

  • Maintain, support, and manage E2E solutions in production environment
  • Administration of AWS components like Amazon EC2 & other services of the AWS family.
  • Maintain and support all azure issues.
  • Server performance tuning
  • Install, upgrade and support apache, ftp, nfs and DNS servers.
  • Support Cisco architecture which includes Cisco Core and Edge Networking andIPSec Tunneling and WAN Management
  • Palo Alto Security
  • Maintenance of hardware and software
  • Install and test software upgrades
  • Manage overall IT day to day operations to improve infrastructure performance