IT Infrastructure Services
Our services include the following:
- Service Operations Center (SOC) Management
- Cloud Solutions (AWS & Azure)
- System Engineering Support
- Desktop and Server Support (L1 / L2)
- Network Support (L1/L2/L3)
A case in point.
We are supporting to the offshore delivery center of a major media streaming service provider in a managed services model. The scope includes the following :
- Maintain, support, and manage E2E solutions in production environment
- Administration of AWS components like Amazon EC2 & other services of the AWS family.
- Maintain and support all azure issues.
- Server performance tuning
- Install, upgrade and support apache, ftp, nfs and DNS servers.
- Support Cisco architecture which includes Cisco Core and Edge Networking andIPSec Tunneling and WAN Management
- Palo Alto Security
- Maintenance of hardware and software
- Install and test software upgrades
- Manage overall IT day to day operations to improve infrastructure performance